1. Corporate Identity & Operational Scope
This Privacy Policy sets forth the mandatory principles under which Global Video Digital Solutions Private Limited (CIN: U62013WR2026PTC293079, GSTIN: 19AAMCG9174A1ZC, PAN: AAMCG9174A), incorporated on March 25, 2026 with the Registrar of Companies (RoC - Kolkata, West Bengal), collects, processes, manages, stores, and protects personal data and telemetry.
This Policy covers all corporate domains, platforms, custom enterprise IT software, responsive web portals, native Android and iOS mobile applications, 3D interactive gaming products, Battle Royale and BGMI netcode software suites, and resilient Over-The-Top (OTT) media streaming platforms developed or operated by Global Video Digital Solutions Private Limited.
2. Categories of Data Collected
Depending on your interaction with our platforms, we collect the following classifications of information:
- Voluntary Corporate Information: Names, corporate email addresses, phone numbers, organizational names, and project requirements submitted via our inquiry or proposal forms.
- Technical Telemetry & Device Data: IP addresses, operating system version, browser user-agent, screen resolution, network connection type (Wi-Fi/4G/5G), and anonymized device identifiers (such as Android Advertising ID or Apple IDFA where user consent is granted).
- Gaming & Streaming State Metrics: Latency metrics, frame rates, netcode packet loss statistics, connection ping, session duration, and non-identifiable game engine state tokens.
- Crash Logs & Diagnostics: Unhandled exceptions, stack traces, and device memory states collected exclusively for debugging, performance optimization, and SLA enforcement.
3. Third-Party Advertising & Analytics SDKs
To support free-to-play mobile applications, gaming experiences, and web assets, Global Video Digital Solutions Private Limited integrates industry-standard monetization and analytics SDKs:
A. Google AdMob & Google Play Services
We integrate Google AdMob to deliver rewarded video advertisements, native display banners, and interstitials. Google may collect device identifiers and usage telemetry pursuant to the Google Privacy Policy. Users can opt out of personalized advertising via Android Device Settings (> Google > Ads).
B. Meta / Facebook Audience Network
We deploy Meta Audience Network SDKs for programmatic mobile bidding and monetization. Meta processes non-identifiable app interaction data under Meta's Data Policy.
4. Statutory Legal Compliance (DPDPA 2023 & GDPR)
Global Video Digital Solutions Private Limited complies strictly with:
- Digital Personal Data Protection Act (DPDPA), 2023 (India): Personal data is processed solely for lawful purposes for which affirmative consent has been granted, or for certain legitimate statutory uses.
- Information Technology Act, 2000 & SPDI Rules (India): Reasonable security practices and procedures are implemented to preserve Sensitive Personal Data or Information (SPDI).
- General Data Protection Regulation (GDPR - Regulation EU 2016/679): For users residing within the European Economic Area (EEA), we act as Data Controller where we determine processing purposes, and Data Processor when operating enterprise customer infrastructure.
- Google Play Store & Apple App Store Developer Policies: Strict compliance with Family Policy requirements, accurate Data Safety section declarations, and minimal permission requests.
5. Security, Encryption & Storage Architecture
We implement defense-in-depth security measures to protect corporate and user data against unauthorized access, loss, or destruction:
- Cryptographic Defense: All data in transit is encrypted using Transport Layer Security (TLS 1.3). Data at rest is encrypted using AES-256 standard cryptographic containers.
- Zero-Trust Architecture: Access to production servers and administrative databases is strictly partitioned with multi-factor authentication (MFA) and least-privilege role boundaries.
- Retention Timelines: Inactive log telemetry is purged within 90 days. Statutory corporate contract records are maintained as mandated by the Indian Companies Act, 2013.
6. Strict Limitation of Liability & Third-Party Networks
To the fullest extent permitted by applicable law, Global Video Digital Solutions Private Limited, its directors, officers, and employees shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from:
- Unscheduled outages, latency spikes, or hardware failures originating from external third-party cloud hosting providers, cloud CDNs, or upstream telecom backbones.
- Unauthorized service interruptions triggered by external API alterations from platform providers (including Google, Apple, or Meta).
- Unforeseeable zero-day exploits outside the reasonable technical control of our enterprise cybersecurity defense perimeter.
7. User Rights, Erasure & Rectification
Users and corporate clients possess guaranteed rights concerning their personal data:
8. Grievance Redressal Officer Contact
In compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, the details of the designated Grievance Redressal Officer for Global Video Digital Solutions Private Limited are published below:
Mr. Sarkar
Chief Executive Officer & Grievance Redressal Officer
Global Video Digital Solutions Private Limited